![]() Tap the “Install” or “Get” button to begin the installation process.Select the official Google Authenticator app from the search results.Search for “Google Authenticator” in the app store search bar.If you’re using an Android device, open the Google Play Store, and if you’re using an iPhone, open the App Store. Follow these instructions to get started: Thank you very much for your help and your patience, and I apologize for the fact that it was one of my own leftover plugins that proved to be the culprit.The first step in restoring Google Authenticator on your new phone is to install the app itself. When I deactivated the Stop Spammers plugin, the Wordfence 2FA login authentication worked as intended. A legacy plugin - Stop Spammers Version 2021.14 - appears to have been interfering in the Wordfence login security 2FA process. The good news is, I figured out what was going wrong. The same login validation error occurred with the new account, despite following all the steps exactly as instructed. I then created a new test admin account, followed the steps to set up its 2FA - scanned the QR code with the iPhone Google Authenticator app to create a unique code generator for that new account, downloaded the new recovery codes, used the code from the Google Authenticator to activate 2FA (that always works), and logged out to test the new account. That enabled me to log in and temporarily deactivate Wordfence’s 2FA feature. ![]() Using FTP, I was able to follow the steps to temporarily disable Wordfence. If it doesn’t, respond here and let me know. If the test account works, try it again with your account. For instance if your password is and the code is 123 456, enter 123456 in the password field. If the screen refreshes and you see the username and password field again, try logging in like this:Įnter your username and then for the password field enter your password, a space, and the code. When the screen refreshes it should ask for a 2FA code. Then try logging in, making sure to follow these steps :Įnter your username and password on the site like normal. Create a test account and enable 2FA (you can use the same phone) and activate it. Now that you’re back in you can figure out what happened.
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